1. Introduction
Welcome to Workhu ("Workhu," "we," "our," or "us").
At Workhu, we provide branding, creative direction, UI/UX design, website design, web development, and other digital services. We understand that privacy and the responsible handling of personal information are important to our website visitors, prospective clients, existing clients, and business partners.
This Privacy Policy explains how we may collect, use, store, disclose, and protect personal information when you visit https://workhu.com, submit an enquiry, communicate with our team, or engage our services.
Where consent is legally required for a particular activity, we will seek that consent as required by applicable law.
2. Who We Are
Workhu is a digital services business providing creative and technical solutions to businesses and organizations.
For questions about this Privacy Policy or our handling of personal information, please contact:
- Workhu
- Email
- contact@workhu.com
- Phone
- +44 7380 364101
- Business Address
- 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
- Website
- https://workhu.com
For the purposes of applicable data protection laws, Workhu may act as a data controller when determining how and why personal information is used for its own business activities.
When processing personal information on behalf of a client as part of a project, Workhu may act as a data processor or service provider, depending on the circumstances and applicable law.
3. Information We May Collect
The information we collect depends on how you interact with our website and services.
Personal and contact information may include your name, business or organization name, email address, telephone number, job title, and information included in your enquiry or message. We may also collect project requirements, budget range, timeline, and service preferences that you choose to provide.
If you engage Workhu, we may process project briefs, specifications, brand assets, website content, design references, project communications, feedback, approvals, contracts, proposals, invoices, payment records, and technical information or access credentials that you authorize us to use for project delivery.
When you visit our website, our infrastructure or third-party tools may collect technical and usage information such as IP address, browser type, device type, operating system, referring website, pages viewed, approximate time spent on pages, visit date and time, and diagnostic or security information.
Please do not submit sensitive personal information through enquiry forms unless it is necessary and we have an appropriate basis to receive it.
4. Cookies and Similar Technologies
Our website or third-party tools may use cookies, pixels, local storage, or similar technologies to support essential website functionality, security, performance, analytics, preference settings, or marketing measurement.
The specific technologies used depend on the tools actually implemented on our website.
Where required by law, non-essential cookies or similar technologies will be used only after obtaining the necessary consent. You may be able to control cookies through your browser settings or an available website cookie-preference tool. Disabling certain cookies may affect website functionality.
5. How We Use Your Information
We may use personal information to:
- Respond to enquiries, discuss potential projects, provide quotations, and schedule meetings.
- Plan, manage, design, develop, test, deliver, and support client projects.
- Communicate with clients, manage approvals, and maintain project records.
- Prepare quotations and invoices, record payments, and meet accounting or tax obligations.
- Understand website usage, diagnose errors, and improve usability and performance.
- Detect suspicious activity, protect our systems, and prevent misuse.
- Comply with applicable laws, respond to lawful requests, enforce agreements, and establish or defend legal claims.
- Send relevant service updates or marketing communications where permitted by law.
You can opt out of promotional emails at any time using an unsubscribe option where available or by contacting contact@workhu.com. Opting out will not prevent essential communications relating to an active project, payment, contract, or service.
6. Legal Bases for Processing
Where applicable data protection laws require a legal basis for processing, we may rely on:
- Contract: processing necessary to provide requested services or take steps before entering into a contract.
- Legitimate interests: processing necessary for reasonable business purposes, provided those interests do not override applicable individual rights.
- Consent: processing based on your consent where required or appropriate.
- Legal obligation: processing necessary to comply with applicable laws and regulations.
The appropriate legal basis depends on the information, purpose, and applicable law. Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that occurred before withdrawal.
7. How We Share Information
We do not disclose personal information indiscriminately. We may share relevant information with:
- Service providers supporting website hosting, email, communications, project management, cloud storage, payment processing, accounting, analytics, security, software, or development.
- Authorized employees, contractors, or collaborators who need information to perform agreed services and are subject to appropriate confidentiality obligations.
- Courts, regulators, law enforcement, or other parties where disclosure is required by law or reasonably necessary to establish, exercise, or defend legal claims.
- A successor or acquiring entity in connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable requirements.
- Other parties when you direct us to share information or provide consent where required.
Third-party providers may process information on our behalf or independently for their own purposes, depending on the service and their role.
8. International Data Transfers
Workhu may use service providers or collaborators located in countries other than the country where you reside. Personal information may therefore be processed or stored internationally.
Where applicable data protection laws regulate international transfers, we will take the steps required by those laws, which may include appropriate contractual safeguards or another lawful transfer mechanism.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.
Enquiry information may be retained while we respond and for a reasonable period afterward. Client project records may be retained for project administration, contractual obligations, and dispute resolution. Financial records may be retained for periods required by accounting or tax laws. Technical and security logs may be retained for a limited period appropriate to their purpose.
When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it securely, subject to legal obligations and legitimate recordkeeping requirements.
10. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, alteration, disclosure, or destruction. Measures may include access restrictions, secure communication methods, appropriate authentication, controlled file access, and the use of reputable service providers.
No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. If a personal data incident occurs, we will take appropriate steps to investigate, mitigate its effects, and provide notifications where required by applicable law.
Clients are responsible for protecting their own accounts and devices and for providing access credentials securely when needed for project delivery.
11. Your Privacy Rights
Depending on your location and applicable law, you may have rights to access personal information, correct inaccurate information, request deletion, restrict certain processing, object to certain processing, request portability of certain information, withdraw consent, or opt out of direct marketing.
These rights are subject to applicable legal conditions and exceptions. We may need to verify your identity before fulfilling a request.
To exercise a relevant right, contact contact@workhu.com. We will respond within the period required by applicable law. You may also have the right to complain to a relevant data protection authority if you believe your information has been handled unlawfully.
12. Children's Privacy
Our website and services are intended primarily for businesses, professionals, and adults.
We do not knowingly seek to collect personal information from children in circumstances where parental consent or other authorization is legally required. If you believe a child has provided personal information to us unlawfully, please contact us so we can assess the matter and take appropriate action.
13. Third-Party Websites
Our website may contain links to external websites, platforms, or services. We do not control the privacy practices, content, or security of third-party websites. Visiting an external website is subject to that provider's own privacy policy and terms.
We encourage you to review the privacy information of any third-party service before submitting personal information to it.
14. Client Projects and Confidential Materials
During a project, clients may provide confidential business information, design assets, technical documentation, or other project materials. We use such materials for the agreed project purposes and take reasonable steps to restrict access to authorized individuals.
Where a separate client agreement or data processing agreement establishes additional confidentiality or data protection obligations, those obligations will apply alongside this Privacy Policy to the extent relevant.
Clients should not send personal information about other individuals unless they have an appropriate lawful basis and any required permissions.
15. Do Not Track and Browser Preferences
Some browsers provide privacy settings or signals intended to communicate tracking preferences. The effect of these settings depends on the technologies used by our website and the requirements of applicable law. We will honor legally binding privacy signals where required.
You may also manage available cookie preferences through your browser or a website preference tool, where provided.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, services, or legal obligations.
When changes are made, we will publish the updated version on this page and revise the "Last Updated" date. Where required by law, we will provide additional notice or obtain consent before implementing material changes that require it.
We encourage you to review this page periodically.
17. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:
- Workhu
- Email
- contact@workhu.com
- Phone
- +44 7380 364101
- Business Address
- 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
- Website
- https://workhu.com
Please include enough information for us to understand and respond to your request. We may request additional information where reasonably necessary to verify your identity.
